Information we collect
We collect account details (name, email, laboratory name), usage data required to operate the service, and case-related content you upload such as work orders, attachments, and production records.
This policy explains how DentlFlow handles information when you use our dental lab management platform.
We collect account details (name, email, laboratory name), usage data required to operate the service, and case-related content you upload such as work orders, attachments, and production records.
We use data to provide and secure the platform, process orders and invoices, deliver notifications, improve product reliability, and respond to support requests. We do not sell customer data.
Data is stored in secure cloud infrastructure with access controls, encryption in transit, and tenant isolation between laboratories. Production access is limited to authenticated users assigned by each lab.
Account owners may request access, correction, or deletion of personal data by contacting info@dentlflow.com. Some records may be retained where required for billing, legal, or operational compliance.
For privacy questions, email info@dentlflow.com or call +966537723050.